Roche Diagnostics is the premier In-Vitro diagnostics company, one of two business divisions of F. Hoffmann-La Roche Ltd (generally known as Roche Group). Roche Diagnostics aspire to provide innovative, economical, efficient and reliable solutions for medical laboratories and patients self-monitoring as well as biomedical research industry by our uncontested technology and resource.
Roche Diagnostics established its legal entity Roche Diagnostics Shanghai Ltd. in Wai Gao Qiao Free Trade Zone in Year 2000. Up till now we have established seven offices in Beijing, Shanghai, Guangzhou, Shenyang, XiAn, Wuhan and Chengdu. Due to our rapid business expansion in China, we are now looking for qualified candidates and competitive remuneration package and training and development opportunity will be offered
罗氏诊断作为罗氏集团旗下两大业务部门之一，是全球领先的体外诊断公司。
罗氏诊断利用无可匹敌的技术和资源，致力于不断为实验室诊断、病人自我监测以及生物医学研究领域提供创新、经济、及时和可靠的解决方案。
2000年罗氏诊断在外高桥保税区注册成立了独资公司-罗氏诊断产品（上海）有限公司。现在我们在北京，上海，广州，沈阳，西安，武汉和成都设有办事处。由于公司在中国业务的发展壮大，我们诚邀优秀人才加盟，公司将提供良好的薪资福利,培训发展机会。
公司地址：上海市淮海中路1045号淮海国际广场12楼
邮政编码：200031
联系人：人力资源部
EMAIL：china.diagnostics@roche.com
网站：www.roche-diagnostics.cn
Telaccount Specialist-电话推广专员(精通韩语)
工作地点： 上海
招聘人数： 1
联系人：人力资源部
EMAIL：china.diagnostics@roche.com
Job Summary :
The purpose of this position is to provide a timely, effective, and efficient means, within RAS, to follow up campaign leads verification, promote focus Reagent products and drive incremental business opportunities within Korea. This telephone-based account management will assist in meeting Telemarketing Center’s short and mid term goals by focusing on achievement of campaign KPI, revenue generation, and process improvement. This position will incorporate quality, ethics, good promotional practices, and compliance in daily actions and processes.
Main Tasks & Responsibilities :
1. Identify customers needs and evaluate customers potential independently and immediately on the phone in order to counsel, create customers interest and create validated leads to execute the sales process.
2. Responsible for achieving campaign KPI on telemarketing and follow-up action and maintenance the accuracy of campaign contact list
3. Work independently and in collaboration with field-based team members and center team members to positively impact short and long-term business objectives and the achievement of regional sales goals.
4. Effectively plan and efficiently perform administrative activities which utilize tools and systems to support the management of regional account base responsibilities.
5. Other projects or tasks assigned by line manager
Conduct business in full compliance to Behavior in Business and Behavior in Competition
Basic Requirements of the Job :
Education :
4-year Bachelor degree on BS/BA and/or business degrees.
Experience :
2+ years of total work experience in the life science or research field will be preferred or equivalent of 2+ years of sales and/or customer relationship experience.
Specific Knowledge & Skills :
1. Korean native speaker
2. With knowledge of general business skills, product and competition and “technical know-how skill”, such as strategic selling skills, customer relationship skills, communication skills and proficiency with CRM tool.
3. Familiar with phone selling skill and with 1+ year experience on Telesales will be preferred.
4. Excellent communication skills in speaking and written media, both in Korean & English
5. Information analysis skills
6. Leading by example and Transparency
7. Customer orientation
8. Actively drive solutions and passion to succeed and win
9. Accountability for Results
10. Think and Act Across Borders
11. Teamwork skills
Teleaccount Specialist
工作地点： 上海
招聘人数： 1
联系人：人力资源部
EMAIL：china.diagnostics@roche.com
Job Summary
The purpose of this position is to provide a timely, effective, and efficient means, within RAS, to follow up campaign leads verification, promote focus Reagent products and drive incremental business opportunities within Korea. This telephone-based account management will assist in meeting Telemarketing Center’s short and mid term goals by focusing on achievement of campaign KPI, revenue generation, and process improvement. This position will incorporate quality, ethics, good promotional practices, and compliance in daily actions and processes.
Main Tasks & Responsibilities
1. Identify customers needs and evaluate customers potential independently and immediately on the phone in order to counsel, create customers interest and create validated leads to execute the sales process.
2. Responsible for achieving campaign KPI on telemarketing and follow-up action and maintenance the accuracy of campaign contact list
3. Work independently and in collaboration with field-based team members and center team members to positively impact short and long-term business objectives and the achievement of regional sales goals.
4. Effectively plan and efficiently perform administrative activities which utilize tools and systems to support the management of regional account base responsibilities.
5. Other projects or tasks assigned by line manager
6. Conduct business in full compliance to Behavior in Business and Behavior in Competition
Basic Requirements of the Job
Education
4 -year Bachelor degree on BS/BA and/or business degrees.
Experience
2+ years of total work experience in the life science or research field will be preferred or equivalent of 2+ years of sales and/or customer relationship experience.
Specific Knowledge & Skills
Korean native speaker
1. With knowledge of general business skills, product and competition and “technical know-how skill”, such as strategic selling skills, customer relationship skills, communication skills and proficiency with CRM tool.
2. Familiar with phone selling skill and with 1+ year experience on Telesales will be preferred.
3. Excellent communication skills in speaking and written media, both in Korean & English
4. Information analysis skills
5. Leading by example and Transparency
6. Customer orientation
7. Actively drive solutions and passion to succeed and win
8. Accountability for Results
9. Think and Act Across Borders
10. Teamwork skills
e-Telemarketing Assistant
工作地点： 上海
招聘人数： 1
联系人：人力资源部
EMAIL：china.diagnostics@roche.com
Job Summary
The purpose of this position is to provide support to telemarketing specialists telemarketing manager and e-marketing manager within RAS. For the tasks of database management, pre-campaign e-marketing preparation and follow up call centre campaign logistics within China/HK/Taiwan.
Main Tasks & Responsibilities
• Support telemarketing specialists, support telemarketing manager and e-marketing manager
• Working on customer database, entry verification, ensure data uniformity
• Assist in pre-campaign preparation ie in html flyers modification for countries
• Logistic contact for call centre, process/follow up sample and ordered product to countries’ contacts & distributors in China
Basic Requirements of the Job
Education
4 -year Bachelor degree on BS/BA and/or business degrees.
Experience
2+ years of sales/customer relationship experience.
Specific Knowledge & Skills
1. With knowledge of general business skills
2. Basic html language(will be a plus)
3. Knowledge on research institutions (will be a plus)
4. Excellent communication skills in speaking and written media, both in Chinese & English
5. Information analysis skills
6. Customer orientation
7. Think and act across borders
8. Teamwork skills
Sales Application Specialist–Applied Science(Beijing)
工作地点： 北京
招聘人数： 1
联系人：人力资源部
EMAIL：china.diagnostics@roche.com
职位职责：
1.To actively promote Roche Applied Science products and services offered by the company to the customers (end users) as well as to solve application / product problems promptly and completely and assist Business Area to achieve overall its monthly and yearly sales target and objectives.
2.To deliver product and system training to the customers (distributors and end-customers) and to help in new product launch.
3.To coordinate instrument installation with Service Engineer and conduct application training for end users after installation of instruments.
4.To keep good and up to date customer base and pay periodic visits to Key Accounts for delivering product information and getting user feedbacks on our products and services.
5.To work closely with Marketing and Customer Service Support team to ensure customer satisfaction.
6.To assimilate up-to-date product information a timely manner to those concerned.
7.To conduct business in full compliance to Roche’s Behavior in Business and Behavior in Competition.
应聘要求：
1.Master degree or higher in the Molecular Biology or other life science disciplines.
2.Good track record for working in a MNC company for two or more years, with related work experience in sales & application support.
3.The ability to effectively work within a diverse environment, develop new customers while maintaining all existing accounts, deliver effective application service.
4.Must possess the ability to effectively promote, convince, and introduce new products to customers.
5.Strong analytical capability for identify key account and territories.
6.Proficiency in English language at least with certificate of Level.
7.The ability to effectively communicate in writing. |
